Customer Resources

As a local, family-owned company serving Connecticut since 1983, our goal is to provide customers with the knowledge, guidance, and support they need to navigate any property damage situation with confidence. This Customer Resources section is designed to help you better understand the remediation process, prepare for emergencies, and make informed decisions when protecting your home or business.

Here, you’ll find helpful information on what to do after experiencing damage to your home or property and what to expect during our specialized services, such as asbestos removal, disaster cleanup, or biohazard remediation.

To support both residential and commercial clients, we also offer step-by-step guidance for working with insurance companies. Our in-house staff is here to simplify the process as much as you’d prefer. From emergency tips to downloadable checklists and answers to common questions, every resource is created to make your recovery smoother and less stressful.

A clean toilet

Available 24/7

If you’re dealing with damage now or simply want expert advice before an issue escalates, we’re here 24/7. Call Now to connect with the Hightower Disaster Restoration team.